Retruns or Refund Statememt.

Returns & Refunds

Delivery/Returns You are advised to read this Agreement carefully before entering into a transaction on If you accept this agreement, it will be a legally binding agreement between you and SIC (for shopping on Welcome to, an online shopping portal of Swapna Infotech Computers for the range of Computer Products in Palvancha. The terms and conditions contained herein along with the Privacy Policy and Agreement regulating our relationship with regard to the use of by you. Your visit to this website is subject to this Payment, Delivery and Returns Policy and Terms and Conditions and our Privacy Policy available here on this website.

This website is operated by Swapna Infotech. The policy is issued by SICS. By placing an order on this site you are entering into a purchase/sale transaction with Swapna Infotech. The terms and conditions are enumerated as follows Product Returns Once products are delivered to you and accepted as accurate and as per the original order, there is no refund or exchange possible. To return any items that are damaged or expired or not as per your original order, Please return these products to the delivery person along with a remark on the delivery receipt. Please contact customer service by email through the Returns Page link on the website ( mention the return of products along with the order number, and the date of delivery. All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unopened, saleable condition within 7 days of delivery. Please note that in any case we cannot offer exchanges or refunds on any sale, opened or used products. Please allow 7 Days from the day you return your package for your refund request to be processed. You will be contacted once your return is complete.

Returns will be considered only if the request is made within 72 hours of placing an order. However, cancellation is possible only if the product has not been shipped by us.

Cancellation is not possible for the orders obtained on special occasions. These are limited period offers and therefore cancellations are not possible. In case of receipt of damaged or defective product, please report the same to our Customer Service team. The request will, however, be entertained once we have checked and determined the same. This should be reported within 3 days of receipt of the product. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

To cancel your order, Kindly Submit Request Form Here

Full payment will be credited back to your bank account within 5 to 10 working days. on the same and 100% of your payment will be credited back to your bank account.
Swapna Infotech reserves all rights to cancel any order for any reason. Orders may be cancelled for the following reasons:

  • Unavailability of the product
  • Errors in the details provided(us or customer)
  • Problems identified by Credit and Fraud Avoidance department

    In the unfortunate case of an order being cancelled by us, we will keep you posted